You have steam surface Or are you thinking of getting one? Well, keep an eye on the data, because Valve just announced a launch The first official repair centers for the brand new console.
as said in official announcement“If you have a problem and need to send your Steam Deck in for repair or replacement, from now on all devices will be taken to one of our repair centers. Once there, our team will diagnose and repair the device if necessary and send it back to you.”
This LED shows All repairs covered by the warranty are free, while those outside due to time or form will be offered as a paid service. In the latter case, the customer will be contacted before proceeding with the repair, informing him of the cost of the operation. If you do not accept it, the device will be returned to you as received.
We are excited to announce that our Steam Deck Repair Centers are now open! If there is a problem with Steam Deck and you need to submit it, repairs covered by the warranty will be made free of charge. If the warranty is not covered by the warranty, you can choose to have your device repaired for a fee. pic.twitter.com/VXGdczeOvX
– Steam Deck (OnDeck) September 9, 2022
As defined by Valve, some of the issues covered by the new Steam Deck repair centers include:
- If the buttons start to fail (this is rare, but can happen), contact support for help sending your Steam Deck to one of our repair centers. Our team will diagnose, replace the button, test and calibrate the unit and send it to you free of charge as this issue is covered by the warranty.
- If your dog bites and breaks one of the analog sticks, the warranty in this case will not cover the repair of the unit. Previously, your only option was to perform the repair yourself, but now you can contact our support team for instructions on how to send Steam Deck to one of our repair centers. Our team will take a look and give you the option to replace or calibrate your analog stick for a fee. This process will also be available after your warranty has expired.
What if your Steam Deck malfunctions, isn’t under warranty, and you don’t want to send it to Valve? no problem: You can fix it yourselffollowing the instructions iFixit And get the materials from them, Valve adds.
“We are excited to launch this service. Most people will never need to use it, but we want to make sure we can help those who need it.” So, as you can see: they are satisfied with the quality of their console, but if necessary, you have a couple of ways to fix the problems that appear and allow the repair, of course.
In another order of things, just a week ago, we rounded up a new Steam Deck milestone: the More than 5000 compatible games that you have in the catalog. It’s no small thing. In fact, it’s more than what the PlayStation 4 or Xbox has collected so far; In the heyday of the Nintendo Switch…even if it had a trick in it.
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